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Repair Depot Supervisor

Repair Depot Supervisor

cennoxAlpharetta, GA

2 days ago

First-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Helpers, Laborers, and Material Movers, HandFirst-Line Supervisors of Production and Operating Workers
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceElectronic and Precision Equipment Repair and MaintenanceOther Personal and Household Goods Repair and Maintenance
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Repair Depot Supervisor Alpharetta, GAFull TimeEntry LevelShare (https://cennox.applytojob.com/app/share/YC9zLpEAk1)Repair Depot Supervisor
Position Summary: The Repair Depot Working Supervisor is a hands-on leader responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures. The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met.
Key Responsibilities:
  • Operational Execution (Hands-On)
  • Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standards
  • Troubleshoot failed units and determine refurb vs scrap disposition
  • Process RMAs, DOA returns, and core returns accurately and timely
  • Support teardown, parts harvesting, and material recovery activities
  • Ensure proper staging, labeling, and movement of inventory within the depot
  • Supervision & Daily Leadership
  • Lead and support a team of repair technicians through daily workload execution
  • Assign work, balance queues, and manage WIP to meet turnaround time targets
  • Provide on-the-floor coaching, training, and quality feedback
  • Serve as the first point of escalation for repair issues, quality concerns, or process gaps
  • Ensure compliance with safety, quality, and inventory control procedures
  • Inventory & Process Control
  • Ensure accurate consumption, tracking, and return of parts in the ERP system
  • Partner with Inventory Control on cycle counts, audits, and discrepancy resolution
  • Enforce core return, DOA handling, and non-repairable disposition processes
  • Identify process inefficiencies and recommend continuous improvements
  • Performance & Communication
  • Track daily throughput, backlog, and aging work
  • Communicate status, risks, and needs
  • Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiency
  • Assist with onboarding and training of new depot personnel
  • All other duties as assigned
Qualifications
Required: 5+ years of experience in repair, refurbishment, manufacturing, or technical service operations Prior experience leading or supervising technicians in a hands-on environment Strong mechanical, electrical, or electromechanical troubleshooting skills Experience with inventory systems, RMAs, and reverse logistics processes
Preferred: Experience with ATM, SmartSafes, or similar electromechanical equipmentERP experience (Oracle Fusion preferred) Lean, Six Sigma, or continuous improvement exposure

Also on the board Same function, level within a rung

Level

Manager

Location

Alpharetta, GA

Occupation

First-Line Supervisors of Mechanics, Installers, and Repairers

Industry

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

Posted

2 days ago

Apply for this role →