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Overview: As Digital Product Manager Lead for PNC’s Digital Payments team, you guide the end-to-end development and optimization of online and mobile money movement experiences (ACH, RTP, Card). You will partner across product, technology, risk, fraud and other lines of business to align digital experiences with strategic goals and deliver high-quality customer outcomes. The role blends strategy, execution, and experimentation to improve payments experiences and business impact. This position offers exposure to a cross-company payment domain and opportunities to shape customer-centric digital solutions. Compensation / Benefits medical and prescription coverage dental and vision options 401(k) with match pension and stock purchase plans educational assistance wellness program
Responsibilities: Define and execute the digital payments strategy across online and mobile banking Monitor market trends and competitor activity to propose new or enhanced experiences Prioritize features and decisions, and contribute to business case development Design and manage the development, rollout, and promotion of digital experiences Collaborate with Product, Technology, MIS, Marketing, and business partners to meet strategic goals Contribute to product marketing initiatives and support client-facing activities as needed Support risk management, compliance, and audit needs as part of first line of defense Assess impact on business, financials, and customer experience and adjust experiences or marketing accordingly
Key requirements: Proven product management experience with full lifecycle delivery Proactive competitor research and market analysis Strong Agile product ownership and cross-functional collaboration Excellent critical thinking, attention to detail, and analytical decision making Risk management mindset with understanding of payment threats Ability to leverage AI tools to streamline work and drive efficiency Commitment to high-quality customer experiences and meaningful outcomes Demonstrated leadership, initiative, and ability to drive work in ambiguous environments Ability to support after-hours releases on a monthly basis Collaboration with cross-functional teams Effective communication Proactive leadership and initiative Agile BRD (Business Requirements Documentation) Data Visualization

Also on the board Same function, level within a rung

Level

Manager

Location

Dallas, TX

Occupation

Marketing Managers

Industry

Commercial Banking

Posted

today

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