Inside Sales Representative - RMI

Job TitlePay and Benefits Starting hourly rate determined by experience and qualifications Monday - Friday 8:00a.m. - 5:00p.m. Quarterly profit sharing bonus opportunity Annual holiday bonus based on company performance 401k retirement contribution matching – 50% company match up to 6% of your annual wages Company covers about 80% of the cost of medical insurance for you and your family Company covers 100% of the cost for a life-insurance policy Company covers 100% of the cost for both short and long-term disability insurance policies Children of long-term employees can apply for company scholarships Paid personal time available for use as it accrues (max of one week per year) One week of paid vacation after 6 months Two weeks of paid vacation after one yearPrimary Responsibilities: Understand each customer's needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc. Exhibit mentality of problem-solving that helps uncover solutions to customer needs Price inquiries in a manner which maximizes revenues, with consideration to minimizing operational costs Provide proactive, accurate, timely communication to the customer in the customer's preferred method (email, fax, phone, text) Confirm framers are ready for material and drivers the day before the required delivery date Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process Engage sales management on significant inquiries to help maximize the probability of success Monitor the overall goals and results of the facility, and the entire company on a regular basis Provide feedback related to the market conditions Cooperate with teammates both within, and outside the Sales Dept. Assist other representatives with their daily activities when neededPhysical & Work Requirements: Ensure professional appearance appropriate for meetings with managers or clients Requires ability to perform primary job responsibilities while spending long periods of time at a computer May require travel to the office in extreme weather conditionsRequired Background, Competencies & Expertise: Tremendous drive for results Highly proactive and takes great initiative; proven self-starter; goes the extra mile Strong customer orientation with proven relationship building skills Tremendous responsibility and ownership of customer challenges Proficient in utilizing required software applications (SAP, Microsoft Office, etc.) Strong written and oral communication skills Strong cooperation and collaboration skills Composure Instills trust and confidence Highly detail-oriented and very thorough Strong numerical abilities Excellent organization skills High learning agilityPreferred Background, Competencies & Expertise: Proven experience in a role responsible for managing the needs of customers Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results Background in the steel industry or a related field Bachelor's degree in Business Administration or related discipline or equivalent work experience