Home Improvement Warranty Technician

Essential Job Responsibilities: 1. Troubleshoot and diagnose various home repair issues2. Communicate repair needs and opportunities to customers3. Balance the needs of the customer with the profitability of the project4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths5. Create and deliver detailed scopes of work and other forms6. Accurately follow procedures7. Maintain company vehicle, ensure regular and timely maintenance8. Maintain professional appearance and reliability9. Deliver the highest level of excellence in customer service10. Manage daily schedule with direction from Coordinator11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work

Pay: Hourly rate plus the potential of a monthly incentive#PJFITZ2025Requirements

Requirements: 1. Lifting and carrying equipment and materials of up to 100 lbs.2. Operating power tools and hand tools3. Operating a metal bending brake4. Climbing step ladders and 24' - 40' extension ladders5. Walking and working on elevated and uneven surfaces (roofs)6. Working outside exposed to the elements7. Frequent standing, sitting, crawling, bending, lifting, carrying, walking, kneeling, reaching, balancing, pushing, pulling, etc. in awkward positions8. Must have a valid drivers license. Additional required skills:

• Leak detection and resolution
• Ability to identify troubleshoot problems
• Offer solutions and deliver only the best customer service experience
• Self-motivation and a desire to get the job done correctly
• Ability to communicate recommendations for additional repairs and/ or replacement solutions to the customer
• Have patience with customers in need