Pre-Arrival Specialist

Hourly Rate: $25.00 Part Time, 1st/2nd shift Weekends and Holidays Required Where great benefits lead to a life fulfilled. Competitive Pay Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Monthly associate recognition and reward programs Stipend for work shoes As a Pre-Arrival Specialist, a typical day will include: Creates, Maintains, and updates the pre-arrival templates and Owner communications. Coordinates with other departments to conduct routine maintenance. Replies to all Vacation Planning emails/calls within the specified time frame. Corresponds with guests regarding villa location and other special requests. Communicates special requests to other departments and/or VIP amenities. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Pre-Arrival Specialist at HVC:Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.