Business Operations Manager

The Opportunity: We are seeking a hands-on Business Operations Manager to lead the essential back-office functions and administrative operations that keep our clinics running effectively. This is a working manager role: the successful candidate will supervise staff, coordinate external service providers, and personallymanagecriticalprocesses, deadlines, andreporting. Thepositionpartnerscloselywiththe Executive Director and clinical leaders to strengthen service consistency, financial discipline, and operational accountability. WhatYouWillDo Businessandclinic operations Coordinateday-to-dayadministrativeoperationsacrossdentalandeyecliniclocations, including purchasing, vendors, supplies, systems, and workflow improvements. Partnerwithclinicalleadershiptoresolveadministrativeissues, supportpatientaccess, and maintain consistent procedures across locations. Frontdesksupervisionandpatientservice Directlysupervisedesignatedfrontdeskandadministrativestaff, includingtraining, coaching, scheduling coverage, and performance follow-through. Maintainconsistentstandardsforpatientscheduling, registration, communications, andcustomer service in coordination with clinical leaders. Humanresourcesandpayrolladministration Coordinateonboarding, offboarding, personnelrecords, benefitsadministration, timekeeping, and payroll inputs with internal leaders and external providers. Trackdeadlines, resolveroutinediscrepancies, andsupportconsistentimplementationof employee policies while maintaining confidentiality. Financeandaccountingcoordination Serveastheday-to-dayoperationalliaisonwith ElliottDavis, WellPartners'externalaccounting partner. Coordinate invoices, purchasing documentation, expense tracking, budget information, and materialsneededformonthlyfinancialprocesses, audits, andgrant-relatedfinancialreporting. Reportingandperformance monitoring Owntheadministrativereportingcalendarandcoordinatetimely, accurateclinicdashboards, patient volume and visit reports, grant reporting inputs, and management summaries. Trackprogressagainsttheorganizationalroadmap, actionitems, andperformancemeasures; flag gaps, trends, and deadlines for management attention. WhatYouBring Bachelor'sdegreeinbusinessadministration, healthcareadministration, nonprofitmanagement, or a related field, or equivalent relevant experience. Atleastfiveyearsofrelevantexperienceinbusinessoperations, healthcareadministration, ora comparable environment, including staff supervision. PracticalexperiencewithpayrollorHRadministration, purchasing, financialcoordination, and operational reporting. Strong ExcelandMicrosoft365skills; comfortlearningandadministeringsharedworkflowsand systems such as SharePoint. Soundjudgment, discretionwithconfidentialinformation, attentiontodetail, andatrackrecord of meeting deadlines. Aservicemindsetandwillingnesstorollupyoursleeves, solveproblems, andcompletethe work—not simply delegate it. Especially Valuable Experienceinanonprofit, communityhealthclinic, orsafety-nethealthcareenvironment; familiarity with grant-funded programs and reporting; experience coordinating outsourced accounting, HR, or payroll providers. What Success Looks Like Reliable payroll and administrative processes; timely, complete documentation for Elliott Davis; consistentfrontdeskschedulingandpatientservice; accurateclinicandgrantreporting; andvisible progress on operational priorities across WellPartners locations.