virtual vocationsNew York, NY
TMC Lead
TMC Lead
TMC Lead
virtual vocationsNew York, NY
8 days ago
First-Line Supervisors of Production and Operating WorkersFirst-Line Supervisors of All Other Tactical Operations SpecialistsIndustrial Production Managers
Telemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesCorporate, Subsidiary, and Regional Managing Offices
Apply for this role →To support a mission-driven organization, the remote TMC Lead will manage team performance, oversee daily operations, and provide real-time coaching while ensuring adherence to production and quality targets.
Key responsibilities:
Drives team performance to meet daily production and quality targets
Escalates issues and workflow blockers to the Operations Manager for resolution
Tracks daily team productivity and provides real-time coaching and feedback to team members
Required qualifications:
Completed 6 months of good performance standing in the current role as a CP or FN
Previous leadership experience is a plus
Ability to lead with effective communication skills
Also on the board Same function, level within a rung
Level
Senior
Location
New York, NY
Occupation
First-Line Supervisors of Production and Operating Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
8 days ago