virtual vocationsNew York, NY
Licensed Customer Engagement Specialist
Licensed Customer Engagement Specialist
Licensed Customer Engagement Specialist
virtual vocationsNew York, NY
yesterday
Insurance Agencies and BrokeragesAll Other Insurance Related ActivitiesDirect Health and Medical Insurance Carriers
Apply for this role →To support customers in navigating their health coverage, the fully remote Licensed Customer Engagement Specialist will engage in outbound outreach, educate clients on Accident & Health insurance options, and provide exceptional service while maintaining compliance with company standards.
Key responsibilities:
Conduct high-volume outbound outreach to educate customers about insurance programs and services
Build rapport and create positive experiences through professional communication and empathy
Document customer interactions accurately and address inquiries while escalating complex issues as neededRequired qualificationsActive Accident & Health Insurance License in the state of residence
Strong customer service background with a passion for helping others
Ability to work independently while remaining engaged with a remote team
Comfortable working within established processes and scripts
Strong attention to detail for accurate documentation of customer interactions
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Insurance Sales Agents
Industry
Insurance Agencies and Brokerages
Posted
yesterday