choooseDenver, CO
Senior Engagement Manager
Senior Engagement Manager As a Senior Engagement Manager based in Singapore or Japan, you will be a cornerstone of Chooose's APAC Customer Operations organization. You will partner closely with enterprise customers in the aviation, energy, and logistics sectors — including major APAC carriers and fuel suppliers — enabling them to build and operate high-integrity SAF programs on the Chooose platform. Working in close collaboration with the broader Customer organization, you will own day-to-day relationships with our largest APAC customers, guiding them from initial implementation through go-live and long-term program success. You will also serve as a key voice of the APAC region internally, shaping how Chooose adapts its products and processes to serve this market.
Responsibilities:
Customer Ownership & Relationship Management Program Delivery & Operations Regional & Regulatory Expertise Commercial Growth & Feedback Process Improvement
Qualifications:
Bachelor's degree from an accredited institution, ideally in the hard sciences. Minimum 6 years of demonstrated success in management consulting, SaaS implementation, enterprise customer success, or enterprise project management. Experience in enterprise software, carbon markets, fuel markets, or carbon accounting is a strong plus. You're comfortable navigating highly configurable SaaS platforms and discussing API integrations and data workflows with technical stakeholders. You listen carefully and authentically care about solving customer problems — you don't wait for others to act. You're equally comfortable presenting to a C-suite sustainability officer and debugging a data issue with an implementation engineer. You're willing to travel within APAC (and occasionally to the US or Europe) on short notice. You're comfortable working across APAC time zones, with occasional overlap with US Eastern and European hours for internal collaboration. You possess excellent written and verbal communication skills in English, along with professional fluency in Japanese. At Chooose, we prioritize transparency throughout our interview process. Phase 1 — Introductory conversations: discuss your experience and learn more about Chooose and the role. Phase 2 — Practical exercise: you'll receive a written brief in advance and present your work in a follow-up session. Phase 3 — Executive conversation: a one-on-one with a member of our leadership team. The process typically takes 3-4 weeks. We're committed to keeping to this timeline while ensuring we have enough time to get to know each other properly.
Also on the board Same function, level within a rung
Level
Senior
Location
Denver, CO
Occupation
Project Management Specialists
Industry
Custom Computer Programming Services
Posted
yesterday