Traffic Supervisor

Traffic Supervisor To ensure all outbound loads are shipped in accordance to customer requirements and within LVMH service levels Ensure all outbound loads are called in for routing prior to cancellation dates Manage a staff of 12-15 domestic and international Traffic Clerks Manage all international freight Ensure all international shipping documents are completed properly Valid IATA/ICAO, DOT 49 CFR, International Maritime Dangerous Goods certification Ensure all customer VCG requirements are followed to minimize Charge Backs Ability to recognize and anticipate areas of noncompliance. Formulate action plans to lead to CDC conformance to the routing guides. Be the primary point of contact for all communication, extensions, and dispute resolution. Relevant Scope Measures Charge Backs (number of charge backs and dollar amount) due to operations and OTIFOrganizational Structure-Reporting Relationships Internal Position reports to Traffic Manager Traffic Lead External Freight Carriers Customers Qualifications 2-5 years of Traffic experience shipping to major retailers Retail Vendor Compliance experience 2-5 years international shipping experience 1-3 years experience working with Freight Forwarders Experience with retail Routing Guides in luxury industry English fluency (reading, writing, and speaking) is a must, Spanish helpful. College Degree or equivalentPKMS and SAP experienceRF environment Microsoft Office suite