Hot Tub Technician (Certified Pool Operator)

About the Role: Renjoy manages 200+ vacation homes across Colorado Springs, and the hot tub is one of the first things a guest notices — and one of the last things they forget. You'll own the condition, cleanliness, and chemical balance of every hot tub across our portfolio, ensuring every unit is safe, guest-ready, and documented to standard before anyone steps in. This is detail-driven, self-managed field work. You'll move independently between properties, make real-time calls on water chemistry and equipment condition, and elevate what needs escalating — without waiting to be told. If you take pride in doing the job right and hate leaving a unit in worse shape than you found it, you'll fit here. A valid Colorado driver's license and reliable personal vehicle are required. Mileage is reimbursed. What You'll DoFilter Inspection and Maintenance Photograph and rate the initial cleanliness of each hot tub upon arrival Remove, inspect, and rinse filters to clear debris and buildup Deep clean filters when required per Renjoy property standards Replace filters that are damaged, excessively worn, or no longer effective Reinstall filters securely after every cleaning or replacement Record filter model number, unit year, make, model, and serial number — document all actions taken Photograph the filter after every cleaning or replacement Operational Checks Inspect and rate the condition of the hot tub cover and record make and serial number Test and confirm all jets are functioning properly Determine whether a full water dump is needed and perform as required Water Quality and Final CheckTest water chemistry using test strips and adjust as needed to meet safe, guest-ready standards Rate and photograph final water clarity Photograph the completed test strip for documentation Notes and Escalation Document any additional concerns — leaks, unusual noises, damaged components, missing parts, or items requiring follow-upEscalate unresolved or urgent issues to the Renjoy operations team the same day — no sitting on hard news Property Etiquette Announce your presence upon arrival before beginning work Conduct all work professionally and respectfully — these are active rentals with guests potentially on-site Leave the hot tub area clean and undisturbed after every visit

Who You Are: We hire for values first. Here's what that looks like in this role:

• See Something, Do Something — You notice what's off and you act on it. A leaking jet or off-balance chemistry doesn't get filed away for later — it gets handled or escalated immediately.
• Do What You Say — You show up on schedule, complete your route, and submit documentation without being chased.
• Own the Miss — If something was missed on a visit, you say so and make it right. No blame-shifting, no excuses.
• Make It Better — You leave every unit cleaner and better documented than you found it, every single time.
• You also:
• Are comfortable working independently across multiple properties daily and managing your own route
• Have an eye for equipment condition and a working understanding of water chemistry — or are eager to build it fast
• Are detail-oriented enough to document every visit completely and accurately
• Hold yourself to a high standard even when no one is watching
• Are comfortable using a smartphone app to log tasks, record findings, and submit documentation
• Hold a CPO certification — or are willing to complete the online Pool Training Academy course within your first two weeks
• Pay & Schedule
• Full-time, hourly | W2$25/hour
• Mileage reimbursed via Timeero
• Field-based across the Colorado Springs portfolio
• Schedule includes some weekend availability — hot tubs don't take days off