robert halfEast Newark, NJ
Collections Specialist
Collections Specialist
Collections Specialist
robert halfEast Newark, NJ
Apply for this role (opens in a new tab)yesterday
A growing service-based organization is seeking a Collections Specialist to join its finance team. This role is ideal for a professional with strong collections experience who can effectively recover outstanding balances while maintaining positive customer relationships.
Responsibilities:
- Contact customers via phone and email regarding past-due accounts
- Follow up on outstanding invoices and payment activity
- Review aging reports and prioritize collection efforts
- Investigate and resolve billing disputes, deductions, and account discrepancies
- Negotiate payment arrangements and document collection activity
- Apply payments and assist with account reconciliations
- Maintain accurate customer account records and notes
- Collaborate with internal teams to resolve customer billing concerns
- Assist with invoicing and other accounts receivable functions
- Support month-end close and reporting activities
Qualifications:
- 5+ years of collections and/or accounts receivable experience preferred
- Strong phone and email collections experience
- Experience within a service-based industry preferred
- Proficiency with Microsoft Excel
- Experience with QuickBooks, Sage, or similar accounting software is a plus
- Excellent communication, customer service, and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Bilingual English/Spanish is a plus
Compensation & Benefits:
- Overtime eligible
- Medical, Dental, and Vision benefits
- 401(k) with company match
- Paid Time Off, sick time, and floating holiday
Also on the board Same function, level within a rung
Level
Senior
Location
East Newark, NJ
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
yesterday