Service Technician I

Essential duties and responsibilities: Follow all safety rules and regulations, all work must be done thinking "Safety First."Learn how to calibrate, troubleshoot, and perform minor repairs on instruments based on date received and expedite status as determined by management direction. Communicates instrument service issues to management in a timely and effective manner. Completes, maintains, and processes pertinent paperwork and records. Recommends or performs minor remedial actions to correct problems. Gathers and analyzes information skillfully. Completes projects correctly, on time and within budget. Supports organization's goals and values. For all on-site positions, must show up to work to perform job duties. Good communication skills. Ability to work with and as a team. Able to lift up to 40 pounds and 41+ pounds as a two-person lift. The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.

Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail.

Travel: 20%-25% to other offices and customer sites.

Education and Experience: One to two years related experience and/or training; or equivalent combination of education and experience.