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Contact Center Agent Anderson Orthopaedic Clinic provides state-of-the-art orthopedic care at the highest medical and ethical standards. This is a great opportunity to join a fantastic team. We are seeking a motivated, skilled and engaging professional to fill a Contact Center Agent position.
Schedule: Full-Time, Monday - Friday This is a hybrid role working in the office and remotely.
Pay & Benefits: Commensurate with experience. In addition to salary, the benefit package includes paid major holidays, vacation/sick time, health & dental insurance, and 401(k).
Requirements:
  • Excellent communication skills
  • Ability to multi-task
  • Ability to collaborate with medical practice team/departments.
  • Friendly and outgoing personality
  • Keen attention to detail
  • Professional communication style
  • Excellent customer service skills
  • Adoptable, proactive and quality-focused
  • Computer proficiency - word, excel, email (such as outlook)
Core Responsibilities: Answering the phone, scheduling patients for office visits and transferring calls to the proper department within the practice.
Key Competencies: Time management. Communication. Highly organized. Ability to multi task and manage multiple, competing tasks, in a high energy and sometimes demanding work environment. Ability to work in a repetitive environment with efficiency and detail. Customer Service focused. Computer proficient.

Also on the board Same function, level within a rung

Level

Mid

Location

Arlington, VA

Occupation

Customer Service Representatives

Industry

All Other Outpatient Care Centers

Posted

2 days ago

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