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Clinical Administrative Coordinator This position is remote in Tampa, FL. If you are located within commutable distance to the office at Tampa, FL, you will have the flexibility to work remotely as you take on some tough challenges. At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. The Clinical Administrative Coordinator plays a key role in ensuring the completion of established processes and protocols. This position collaborates effectively with all members of the care team to uphold the organization's mission and vision, while consistently delivering exceptional customer service. The coordinator also supports clinical teams in achieving both service and care delivery goals. This is for a full-time (40 hours/week) telecommute position in Tampa, Florida. The schedule is Monday through Friday an 8-hour shift between the hours of 8:00 am to 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime. We offer up to 4 weeks of training Monday - Friday, 8:00 am - 5:00 pm EST.
Primary Responsibilities:
  • Act as a Subject Matter Expert for other team members
  • Work with the clinical team to manage requests for services
  • Manage the intake of members or the admission/discharge information post notification
  • Manage the referral process, processing incoming and outgoing referrals and authorizations, including intake, notification and census roles
  • Resolve inquiries from members and/or providers
  • Completing special projects
  • Performs other duties as assigned
Required Qualifications:
  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR older 2+ years of customer service experience analyzing and solving customer problems
  • Ability to travel up to 10% locally to attend team Quarterly meetings
  • Intermediate level of proficiency with Microsoft Word (create documents, edit), Microsoft Excel (create, edit, save documents), Microsoft Outlook (email and calendar management), and the ability to use multiple web applications
  • Ability to work full-time (40 hours/week) Telecommute position in Tampa, Florida. The schedule is Monday through Friday and an 8-hour shift between the hours of 8:00 am to 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Also on the board Same function, level within a rung

Level

Junior

Salary

$18 - $32 per hour

Location

Tampa, FL

Occupation

Medical Secretaries and Administrative Assistants

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

2 days ago

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