Remote Customer Success Manager - Personal Injury SaaS

Assembly Software is a fully remote company serving personal injury law firms with Neos, Needles, and TrialWorks. We seek a Customer Success Manager to own client relationships, drive adoption, and ensure renewals while coordinating with sales and product teams to deliver value across the portfolio. You'll manage onboarding, health reviews, and ongoing training, helping clients maximize outcomes and build lasting partnerships with our leading practice management platform.