Deloitte is seeking an Associate Vice President of CCaaS & AI Transformation to grow and deliver client engagements in contact center and customer service transformation. You will lead executive relationships, shape programs, and drive AI-enabled service transformation across multiple teams and technologies. The role requires extensive CCaaS experience, sales/delivery expertise, and a track record of delivering enterprise solutions with CRM, IVR, analytics, and digital channels.

Also on the board Same function, level within a rung

Level

Manager

Location

San Jose, CA

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Other Management Consulting Services

Posted

yesterday

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