Head of Capacity Planning & Dispatch Operations

Southern Home Services Corp. seeks a Senior Manager of Capacity Planning and Dispatch Operations to lead the enterprise capacity framework across HVAC, plumbing and electrical brands, aligning center dispatch, field labor, and system configurations to maximize bookable capacity and EBITDA. This role requires 5–7+ years in workforce planning or high-volume routing, deep ServiceTitan expertise, and governance-driven automation to scale newly acquired brands and improve utilization across regions.