Service Advisor - Central Houston Nissan

Service Advisor PositionOur Central Houston Nissan Dealership is hiring for Service Advisors! Join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes: Competitive salary rate plus commissionWork life balance5 day work weekPaid vacationMedical insuranceDental insuranceVision insuranceCompany paid life insurance and AD&D401(k) with company matchWellness programEmployee assistance programVehicle purchase and repair perksDuties/Responsibilities would include, but are not limited to: Write repair orders for vehicles coming into the Service DepartmentFollow up with clients about surveysTransfer phone calls to make service appointmentsMeet & greet service department customers promptly and courteously at their vehicleListen to customers and clearly translate repair needs to techs on the tablet-based repair order. Confirm & update corrected mailing address, cell phone number & emailStrong written and verbal communication skillsMust be willing to learnMust be well organized and detail orientedWork autonomously without external motivationEnjoy a competitive, fast paced and assertive work environmentFollow up on each repair and keep customers informed of progress dailyNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customers at time of pick up. Conduct active delivery at this timeHandle minor customer concerns and complaintsRequired Skills/AbilitiesWorking knowledge and experience of automotive products, repairs and partPossess mechanical and auto parts knowledgeAbility to understand sales training and new product informationAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manualsPunctual, reliable and must have good communication skillsBilingual Eng/Spanish preferredNissan experience preferredService advisor experience preferredSupervisory Responsibilities - NoneEqual Employment OpportunityThe policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.