MLGW seeks a Supervisor I, Customer Experience to lead frontline teams across Residential Care, Business Care, Customer Advocacy, Billing Services, Service Dispatch, and Credit Operations in Memphis. You will guide staff to deliver empathetic, accurate, and efficient service while meeting performance goals. You will drive continuous improvement using dashboards and KPIs, foster ownership, and ensure compliance, safety, and a fair, inclusive workplace.

Also on the board Same function, level within a rung

Level

Mid

Location

Memphis, TN

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

5 days ago

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