General Manager

Qualifications: -5+ years of QSR or high-volume restaurant management experience.-Proven track record managing $2M+ annual revenue preferred.-Strong knowledge of food cost, labor management, and inventory controls.-Experience leading large teams.-Ability to work flexible hours including early mornings, late nights, weekends, and holidays.-Must be eligible to obtain airport security clearance.

Key Competencies: -High-energy, hands-on leadership style-Strong operational execution skills-Results-driven and financially accountable-Excellent communication and coaching abilities-Bilingual (English/Spanish) strongly preferred

Physical Requirements: -Stand for extended periods-Lift up to 50 lbs-Work in a secure, high-traffic airport environment Requirements/Responsibilities The General Manager is responsible for leading all aspects of a high-volume Quick Service Restaurant (QSR) located inside Miami International Airport. This role drives sales growth, ensures operational excellence, maintains strict airport and food safety compliance, and develops a high-performing team to deliver fast, friendly, and consistent service to travelers from around the world. Key ResponsibilitiesOperations & Execution:-Oversee daily QSR operations in a fast-paced airport environment.-Ensure speed of service, order accuracy, food quality, and cleanliness standards are consistently met.-Manage food production, prep levels, and peak travel rush execution.-Monitor inventory, food cost, waste, and ordering to maintain profitability.-Ensure compliance with brand standards and airport authority regulations. Financial Management: Own and manage full P&L responsibility.-Control labor costs through effective scheduling based on passenger flow and sales forecasts.-Analyze sales trends and implement local marketing or upselling initiatives to drive revenue.-Meet or exceed sales, labor, and food cost targets. Leadership & Staffing:-Recruit, hire, and train management and crew members.-Build and maintain a strong bench for shift leadership coverage.-Coach team members on service standards, food safety, and efficiency.-Create a positive, accountable, and team-oriented culture.-Manage performance, conduct evaluations, and address employee relations issues. Guest Experience:-Deliver fast, friendly, and efficient service to domestic and international travelers.-Resolve guest complaints quickly and professionally.-Maintain high guest satisfaction scores and brand reputation. Compliance & Safety:-Maintain strict adherence to food safety standards and local health regulations.-Ensure compliance with TSA, airport security requirements, and badging protocols.-Enforce safety procedures to reduce workplace incidents.

Qualifications: -5+ years of QSR or high-volume restaurant management experience.-Proven track record managing $2M+ annual revenue preferred.-Strong knowledge of food cost, labor management, and inventory controls.-Experience leading large teams.-Ability to work flexible hours including early mornings, late nights, weekends, and holidays.-Must be eligible to obtain airport security clearance.

Key Competencies: -High-energy, hands-on leadership style-Strong operational execution skills-Results-driven and financially accountable-Excellent communication and coaching abilities-Bilingual (English/Spanish) strongly preferred