Concierge Home Care |Lakeland, FL 33813 Supporting the Polk County Account Executive TeamWhy This Role? Earn $75K+ annuallyCompetitive salary + bonus incentive Hybrid flexibility + autonomy Clinical leadership + relationship-building role Make a direct impact on patient transitions and outcomes
Position Overview: Concierge Home Care is hiring a Hospital Liaison (RN or LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in the transitional care and focuses on:
  • Building referral relationships
  • Supporting smooth hospital-to-home transitions
  • Educating patients and families
  • Coordinating post-discharge care
  • Driving admissions growth within the assigned hospital systems
  • Coverage AreaPolk County, FLCompensation & Schedule
  • Earn $75K+ annuallyCompetitive base salary
  • Bonus incentive opportunities
  • Mileage reimbursement
  • Data stipend reimbursement
  • ScheduleMonday–FridayHybrid flexibility
  • Field-based autonomy
  • Why Clinicians Choose Concierge Home Care
  • Flexibility & Independence
  • Hybrid work environment
  • Autonomy in managing your day
  • No overnight shifts or rotating hospital schedules
  • Strong leadership support
  • Help patients transition safely home
  • Reduce hospital readmissions
  • Educate families during critical care transitions
  • Serve as a trusted resource for hospital teams
  • Growth & Development
  • Structured onboarding
  • Mentorship and support
  • Career advancement opportunities
  • Free CEUs and ongoing education
Key Responsibilities: Hospital & Referral Relationships Build relationships with:
  • Case managers
  • Hospital staff
  • Educate referral sources on:
  • Home health services
  • Programs and eligibility
  • Concierge Home Care offerings
  • Support referral growth and admissions goals
  • Patient & Family Support
  • Meet patients bedside prior to discharge
  • Explain home health services and benefits
  • Educate on:
  • Insurance coverage
  • Skilled home care services
  • Advocate for safe and seamless discharges
  • Transitional Care Coordination
  • Coordinate care from hospital to home
  • Collaborate with:
  • DME providersPCPsCaregiversPartner closely with:
  • Intake teams
  • Clinical managers
  • SchedulersAccount Executives
  • Provide timely referral and patient updates
  • Ensure continuity of care throughout the admission process
  • Referral & Documentation Management
  • Process referrals in real time
  • Complete admission documentation accurately and in a timely manner
  • Track:
  • Referral activity
  • Conversion rates
Qualifications:
  • RequiredActive Florida RN or LPN license
  • Strong communication and interpersonal skills
  • Detail-oriented and organized
  • Valid driver's license and reliable transportation
  • PreferredHome health experience
  • Hospital liaison or healthcare marketing experience
  • Case management or transitional care experience
  • Knowledge of payer sources and referral processesPTO starting day one
  • Medical, dental, and vision insurance
  • Employee Assistance Program (EAP)
  • Supportive leadership and team culture
  • Why Concierge Home Care?
  • At Concierge Home Care, our mission is:"Caring for people who care for people."Since 2015, we've expanded to serve more than 57 counties across Florida by investing in exceptional clinicians, leaders, and support teams who are passionate about patient care.
  • Your application for employment may require successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by the Clearinghouse, please visit: https://info.flclearinghouse.com

Also on the board Same function, level within a rung

Level

Senior

Salary

$75 K+ annually

Location

Lakeland, FL

Occupation

Patient Representatives

Industry

Home Health Care Services

Posted

2 days ago

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