Assistant Manager

Base Pay: $42,000 – $50,000 / year (based on experience)

Total Compensation: Up to $55,000 + quarterly growth incentives

Who We Are: Looking up Expedia Group will tell you about a massive global travel giant that owns corporate brands like Expedia.com, Vrbo, Orbitz, and Hotels.com. However, Expedia Cruises operates on a much more personal level. We are a full-service retail franchise network of brick-and-mortar travel agencies and independent Vacation Consultants specializing in air, land and sea vacations. If you join our team, you won't be working in a giant corporate structure. You’ll be in both our local retail centers, working closely with the franchise owners and our Vacation Consultants. We are a growing team where your individual contributions matter, and you’ll be truly valued for who you are.

Responsibilities: The Assistant Manager plays a vital role in scaling our multi-location agency by optimizing workflows, protecting revenue, and partnering with leadership to drive business expansion. This position bridges day-to-day operational execution with strategic growth across our two Expedia Cruises locations in Henderson and Las Vegas, Nevada. The ideal candidate has strong leadership and sales skills, a strong work ethic, is adaptable, has a problem-solving mindset, and is highly organized. Systems & Process Ownership: Own the operational backbone - managing CRMs, tracking metrics including departures and commissions, and streamlining multi-location workflows. Leadership Support: Act as a strategic right-hand to leadership, clearing operational roadblocks and scaling administrative systems. Drive efficiency and center sales, and support expansion as the agency scales. Key Responsibilities Administrative & Center Operations:* Maintain daily office organization, systems, and administrative tracking logs.* Assist with managing schedules, appointments, and general correspondence for agency leadership.* Prepare and organize documents, forms, and digital files supporting daily business needs.* Client Database & CRM Management. Agent Onboarding & Training Support:* Help organize training schedules, reference materials, and onboarding paperwork for new independent travel consultants or team members. Sales and Consultant Business Support:* Actively drive center sales while providing comprehensive support to consultants with their sales strategies, customer travel orders, and commission tracking. Personal Booking Commission: If you directly handle personal travel bookings, we offer a bonus compensation.