days inn charlotte northlakeCharlotte, NC
Room Attendant
Job Description
Position Summary:
The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.
Primary Responsibilities:
- Load carts with all necessary supplies
- Turns off all electricity (heating or cooling set to fan or cool setting )
- Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
- Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints
- Make beds properly
- Vacuums & sweeps carpets & floors
- Mop floors
- Dust, brush, polish, & vacuum furniture
- Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
- Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
- Inspect rooms for safety hazards & for the operating conditions of equipment
- Check for damaged linens
- Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
- Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
- Maintain cleanliness of storage rooms & stocks cart
- Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
- Record room status on work assignment sheets
- Other duties as assigned Education/Experience • High school diploma or GED preferred
- Previous hotel housekeeping experience preferred
- Attention to detail
- Previous customer service experience preferred
Physical Requirements:
- Walking and standing for long periods of time (approximately 5 - 6 hour shifts)
- Pushing a vacuum cleaner
- Bending, Stooping, Kneeling
- Lift mattresses and arrange furniture
- Loading and unloading supply cart
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Also on the board Same function, level within a rung
Level
Entry
Location
Charlotte, NC
Occupation
Maids and Housekeeping Cleaners
Industry
Hotels and Motels
Posted
today