Lobby Concierge & Guest Experience Champion

Sonesta Hotels International Corporation is seeking a Lobby Ambassador (Finance) to welcome guests and manage the first impressions of arrivals. You will monitor lobby traffic, direct queues, and support Concierge, Bell, and Front Desk services to ensure efficient check-in and guest satisfaction. The role emphasizes delivering the GUEST model—greeting guests, making eye contact, identifying needs, solving requests, and thanking guests—while collaborating with colleagues to maintain high service