Claims Associate I — Customer Resolution Specialist

Manheim, a Cox Automotive company, is seeking a Claims Associate I to learn the ropes of resolving customer complaints and preventing recurrences. From day one, you’ll be guided and coached as you work with buyers, sellers, and dealers to coordinate returns and claims. You’ll review claims, investigate simple cases, communicate findings across departments, and help negotiate resolutions while maintaining accurate case files. This role offers growth in a collaborative team environment.