Associate Account Manager

Location: New York, NY (In-Office)

Reports To: Director of PartnershipsOTE: $200K+ (base - $70k-$90k + uncapped variable) - typical first year is $140k OTEThe Mission We're the platform re-energizing community finance—helping institutions create stronger, more personal member connections through smart, data-powered marketing & engagement tools. The Vibe Fast, collaborative crew. Big ideas win. Decisions happen now. Everyone contributes—from product direction to growth plays. Founders are in the trenches with you.

The Role: (Fun Version) Become the growth engine for our awesome partners. Turn happy users into even happier, bigger-spending fans. Think consultative wingman + revenue hunter rolled into one. You’ll Own Skyrocketing platform adoption and usage Strategic advisory sessions that spark real member wins Renewals, upsells, and sneaky-good expansion plays Turning partner feedback into product gold Killer metrics dashboards that prove the magic Delivering the kind of experience that makes partners rave You’ll Crush It If You’reA strategic co-pilot who sees the bigger pictureA builder who loves crafting process from scratch Comfortable thriving in “we’re still writing the playbook” modeA clear, persuasive communicator who can move execs Someone who gets a rush from ownership + impact Must-Haves 2+ years in account management, partnerships, customer experience, or customer success Track record growing/expanding high-value accounts Experience influencing senior leaders Strong presentation and storytelling skills Perks 90% medical/dental/vision premium coverage 3% 401(k) safe harbor match 14 days PTOEnergetic NYC office (proximity = speed)Reality Check This isn’t “keep things running” support. It’s building + scaling a post-sale revenue machine. Expect ambiguity, multiple hats, and the chance to shape how we monetize relationships long-term. High ownership, high impact, high upside. If turning post-sale into a growth rocket excites you—let’s talk.