openkrillNew York, NY
B2B SaaS Customer Success Analyst (Remote)
B2B SaaS Customer Success Analyst (Remote)
B2B SaaS Customer Success Analyst (Remote)
openkrillNew York, NY
Apply for this role (opens in a new tab)2 days ago
ELSA is seeking a Customer Success Analyst to support B2B operations by combining customer support, data analysis, and process improvement. You will work with CSMs and client admins to monitor engagement and optimize scalable workflows. Ideal candidates have 3+ years in Customer Success Operations or SaaS, experience with Zendesk, Freshdesk, HubSpot or Salesforce, and strong English communication. You will help automate workflows and generate recurring, actionable reports to drive retention and
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
2 days ago