Desktop (Handle all tickets assigned through Service Now Ticketing tool)

Company Description: About VDart: VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia Job DescriptionROLES & RESPONSIBILITIES :ESSENTIAL SKILLS/PERSONALITY TRAITS :Good Communication Skills – Both Verbal and Written. Eye for Details. Logical thinking. Analytical Skills. Professional demeanor. Ability to work with limited supervision. Ability to work accurately and efficiently at all times, including those of high processing volume. Ability to multi-task and manage time efficiently under the pressure of deadlines. Sensitivity to the confidential nature of the data and proprietary company information. Quick Learner.

Additional Information: All your information will be kept confidential according to EEO guidelines.