Account Assistant

Job Summary: We are seeking an Account Assistant to manage customer orders from entry through invoicing. This role works closely with Sales and Shipping teams to ensure accuracy and excellent customer service.

Key Responsibilities: Process customer orders and manage client accounts. Perform data entry across multiple platforms. Handle emails and phone calls professionally. Assist with filing and general office tasks. Operate office equipment and maintain records. Help develop standards for handling complex orders.

Requirements: High school diploma or GED; some office experience preferred. Proficient with Microsoft Word, Excel, and basic computer systems. Strong attention to detail and organizational skills. Clear communication and customer service skills. Ability to work in a fast-paced environment and adapt to changes. Redbarn Pet Products is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Redbarn Pet Products complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at (562) 495-7315.