lumenSanta Fe, NM
Senior Product Manager
Senior Product Manager
Senior Product Manager
lumenSanta Fe, NM
2 days ago
Marketing ManagersProject Management SpecialistsFirst-Line Supervisors of Mechanics, Installers, and Repairers
Apply for this role (opens in a new tab)Lumen is seeking a Senior Manager to lead the Strategic Engagement and Response Team (SERT) within Enterprise Repair. The role handles top-tier escalations, cross-functional projects, and automation/AI initiatives to improve customer experience. You will manage executive communications, ownership from intake to closure, and drive continuous improvement across multiple orgs. The position is full-time and remote in the United States, requiring availability for all shifts, including nights,
Also on the board Same function, level within a rung
Level
Manager
Location
Santa Fe, NM
Occupation
Marketing Managers
Industry
Software Publishers
Posted
2 days ago