Patient Access Clerk - Laboratory - PT

Schedule: Monday-Friday 3p-6pBe the Friendly Face Behind Exceptional Patient CareAt Uvalde Memorial Hospital, we know that a positive patient experience begins with compassionate and professional support. We are looking for a Patient Access Clerk to join our Laboratory team and help create a welcoming, efficient, and patient-centered environment for everyone we serve. This role is more than registration and scheduling - it's an opportunity to provide reassurance, support healthcare teams, and make every patient interaction meaningful from the moment they walk through our doors.In This Role, You Will:* Welcome patients with kindness and professionalism while assisting with registration and check-in processes.* Verify patient information, insurance details, and test orders accurately and efficiently.* Support laboratory operations through data entry, specimen coordination, and communication with clinical staff.* Answer phone calls, assist with patient questions, and provide clear pre-test instructions.* Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.* Help create a clean, organized, and positive reception environment for patients and visitors.* Collaborate with laboratory and radiology teams to support smooth departmental operations.* Provide excellent customer service and assist in resolving patient concerns with compassion and professionalism.What We're Looking For:* High school diploma or equivalent required.* Current BLS certification for healthcare providers required.* Previous healthcare, laboratory, or medical office experience preferred.* Strong communication, customer service, and organizational skills.* Experience with Electronic Health Records (EHR) systems preferred.* Ability to multitask, maintain attention to detail, and support a fast-paced healthcare environment.* A caring and dependable team player committed to exceptional patient service.Why You'll Love Working Here:* Be part of a supportive healthcare team focused on patient-centered care.* Play an important role in helping patients feel welcomed and supported.* Opportunities for growth, learning, and professional development.* Competitive compensation and comprehensive benefits package.* Work in a collaborative environment where your contributions matter every day. If you're ready to bring compassion, professionalism, and excellent customer service to a team dedicated to caring for our community, we would love to meet you.