ideal hospitality investmentsFort Pierce, FL
Front Desk Agent
Front Desk Agent
Front Desk Agent
ideal hospitality investmentsFort Pierce, FL
Apply for this role →2 days ago
Job Description:
As a Front Desk Agent at Holiday Inn Express - Fort Pierce, you’ll be the first friendly face our guests see. In this role, you’ll help create a welcoming experience by assisting guests with check-in/check-out, answering questions, managing reservations, and resolving concerns with professionalism and care.
Why Join Us?
- Healthcare Benefits
- Paid Time Off (PTO)
- Holiday PayEmployee of the Month BonusSign-On BonusOn-Demand Pay Access (access to earned wages before payday)
- Hotel Brand Employee Discounts
Responsibilities:
- Welcome guests and assist with check-in and check-out
- Process payments and manage guest accounts
- Book, modify, and cancel reservations
- Answer guest questions and provide information about hotel amenities and local attractions
- Respond to guest requests and resolve issues in a timely, professional manner
- Maintain accurate guest records and reservation information
- Answer phones and respond to emails as needed
- Work closely with housekeeping and maintenance to ensure guest satisfaction
- Follow hotel safety, security, and privacy procedures
Requirements
Qualifications:
- Must be 18 years of age or older
- Friendly and professional communication skills
- Strong customer service and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer and phone skills
- Attention to detail and reliability
- Previous hotel or customer service experience is a plus, but not required
- Join our team and help create memorable guest experiences every day!
Also on the board Same function, level within a rung
Level
Entry
Location
Fort Pierce, FL
Occupation
Hotel, Motel, and Resort Desk Clerks
Industry
Hotels (except Casino Hotels) and Motels
Posted
2 days ago