Entrepreneurial Director of Strategic Accounts

About the Role: You will help design and implement Strategic Account Management strategy at Brightidea to grow revenue with a key group of named accounts. You will be responsible for driving customer success. The role requires solid relationship building skills coupled with an ability to think strategically. Your interactions with the customer will represent the Brightidea culture and create value for customers which will ultimately drive revenue. Key responsibilities include, but are not limited to: Work closely with senior executives to design and implement Strategic Account Management strategy Own overall relationship with your portfolio of customers; identify and partner with key customer stakeholders to ensure alignment between their business and priorities and Brightidea. Lead key partnership initiatives including quarterly business reviews, ongoing checkpoints, and escalations as needed Build fundamental account plans, operational strategy and drive revenue growth Identify opportunities for up-selling and expand Brightidea’s revenue Work closely with internal Brightidea teams such as Legal, Sales Operations, Customer Success and the Implementation teams Identify close conversion and cross sell opportunities to maximize the penetration rate for additional products and services into the existing enterprise client base Leverage relationships with Innovation decision-makers in one division or location across different divisions to sell into another Use CRM to: optimize your productivity, accurately forecast, and transparently communicate sales metrics and customer information Be the expert in Brightidea offerings and stay on top of industry trends within the Innovation Management space What You Need to Succeed 10+ years in an enterprise commercial, strategic client success, account management role 5+ years enterprise software Experience interacting with and building relationships with C-Level stakeholders within Named Accounts Strong track record and history of carrying and exceeding targets Account planning and execution skills Proven consultative sales solution skills, including the ability to articulate clear and concise value statements Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment Proven ability to systematically develop, drive and close business opportunities Creativity and flexibility to drive sales strategies into existing accounts Thoughtfulness – the ability to know what the customer needs before they know they need it Track record of building and maintaining long term relationships with customers Background Helping large companies innovate isn’t easy, but it is vital. Vital to creating new jobs, vital to igniting growth, vital to ensuring a safe, healthy and prosperous future for billions around the globe. But, innovation at large companies is a mess. Employees often have lots of ideas to improve the business, but, with no formal process, their ideas go unheard, and they eventually give up trying to make a difference. Corporate innovation teams are expected to support a growing list of activities but have historically lacked strong tools designed for the job. Executives, despite having millions to invest, live in fear of disruption, and still have no idea where their “next big idea” will come from, or if it will come at all. Our Company & Culture We are a tight-knit, entrepreneurial minded team of self-starters who show up every day with a singular mission: to transform the way the world innovates. Our primary focus this year is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We are ambitious, bold, highly-collaborative, focused, and we aim to win. We take a humble approach to changing the way corporate R&D teams run innovation challenges. Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. If you identify with being humble, T-shaped, and relentlessly resourceful then this could be the perfect team for you to shine in. Compensation $150,000 - $350,000 OTE depending on size of quota Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Brightidea New Job Board’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.