Mid-Market Director – Absence, Disability Management and Life Insurance (ADML)

Responsibilities: Own ADML delivery for mid-market clients within an assigned U.S. geography Serve as the senior day-to-day ADML leader for assigned relationships Lead projects designing and managing absence, disability, leave, life, and AD&D programs Apply deep expertise across claims, underwriting, implementation, and ongoing plan management Oversee vendor procurement, negotiation, optimization, and performance audits Partner with regional sales and leadership teams to support new business pursuits and expansion Define and refine mid-market ADML processes, workflows, and delivery standards Serve as a people leader and mentor to consultants supporting mid-market clients Contribute to development of intellectual capital, tools, and scalable solutions for mid-market ADML

Key requirements: 10+ years of experience in ADML consulting, brokerage, carrier, or vendor environments Strong hands-on knowledge of disability claims management, underwriting, and implementation Proven ability to manage complex client engagements and multiple stakeholders Experience operating with a high degree of autonomy and accountability Demonstrated flexibility and problem-solving ability in evolving environments Strong financial, analytical, and communication skills Experience mentoring or leading junior staff Bachelor’s degree required; quantitative coursework preferred State Life and Health license required within 90 days of hire Ability to travel approximately 15–25%, primarily day travel Visa sponsorship not offered for this role flexibility comfort with ambiguity entrepreneurial mindset disability claims management underwriting implementation