Director of Warehouse Operations

Overview: We are partnering with a global leader in packaging as they evolve their distribution and fulfillment model from a 3PL to a 4PL environment. This role is designed for a hands-on, commercially minded Warehouse Operations leader who understands the end-to-end economics of warehouse and logistics operations and can operate like a true business partner. This individual will oversee domestic warehouse operations while managing external logistics partners, driving cost control, service levels, and operational scalability. The role requires deep knowledge of 3PL/4PL structures, labor models, and international logistics, with ongoing exposure to overseas manufacturing and shipping from China.

Key Responsibilities: Lead and optimize warehouse operations during the transition from 3PL to 4PLOwn the operational and financial performance of warehouse and logistics functions Manage relationships with third-party logistics providers, freight partners, and vendors Oversee inbound and outbound operations including:

• Pallet handling and storage
• Picking, packing, boxing, and loading
• Domestic and international shipping
• Maintain strong understanding of cost drivers, including:
• Pallet and storage fees
• Labor hours and productivity
• Shipping and freight costs
• Packaging and handling expenses
• Build and manage labor models across hourly and salaried teams
• Monitor KPIs around throughput, accuracy, service levels, and cost efficiency
• Partner cross-functionally with production, supply chain, finance, and leadership
• Support international logistics coordination, including ongoing shipments from ChinaDrive continuous improvement, cost reduction, and scalability initiatives