OpenText ECM Consultant

Location: New York City, NY

Duration: Long-Term Contract We are seeking an experienced Open Text ECM Consultant to support records management, content management integrations, system administration, and ongoing operational support for Open Text Content Server environments. The consultant will work closely with business users, records administrators, and IT teams to enhance ECM functionality and support enterprise records management initiatives. Records Management & ECM Support Enhance records management structures within Open Text Content Server. Define metadata and import structures for scanned records. Support records analysis, configuration, and implementation activities. Provide training and knowledge transfer to IT staff. Recommend infrastructure improvements to support future growth. Content Management Integrations Analyze and implement integrations with Open Text Content Server. Work with business and technology teams on integration design and deployment. Support troubleshooting and rollout activities. Operational Support & Maintenance Provide technical support and administration for Open Text ECM applications. Perform system maintenance, upgrades, patching, and health checks. Support issue resolution, security reviews, and software updates. Project Management Lead project activities, kickoff meetings, and status reviews. Conduct bi-weekly project meetings and provide status reports. Support strategic planning and operational improvement initiatives.

Required Qualifications: Experience with Open Text ECM products, including: Open Text Content Server 10 & CS 23.1 Records Management Enterprise Connect Enterprise Scan Open Text Workflow Experience with Visual C#, OScript, Java Script, HTML, CSS, XML, Web Services, and Open Text APIs. Experience with Oracle 19c. Experience supporting government agencies preferred. Ability to provide onsite support as required.

Preferred Qualifications: Experience with NYC/NYS agencies. Experience working with document scanning and records storage vendors. Familiarity with records management requirements in public sector environments. Strong communication and stakeholder management skills.