Customer Associates! FULL-TIME! START ASAP!

Customer Associates! FULL-TIME! START ASAP!

na wixsitecom is a hosting platform not a single companyBrooklyn, NY

17 days ago

$25.00 per hour

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Customer Associate We're passionate about delivering outstanding service and creating memorable experiences for our customers. As a growing company in [industry, e.g., e-commerce, tech, retail], we're looking for enthusiastic, reliable, and customer-focused individuals to join our team. As a Customer Associate, you will be the first point of contact for our customers. You'll handle inquiries, resolve issues, and ensure every interaction leaves a positive impression. Whether it's through phone, chat, or email, your goal is to provide exceptional support and contribute to customer satisfaction and loyalty.
Key responsibilities include:
  • Respond to customer inquiries promptly and professionally via phone, email, and live chat
  • Resolve product or service issues by clarifying customer complaints and determining the best solution
  • Process orders, forms, applications, and requests
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to improve customer experience
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree a plus)
  • Prior customer service or call center experience preferred but not required
  • Excellent communication and problem-solving skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable using computers, CRM systems, and standard office software
  • A positive attitude and a genuine desire to help people
What we offer:
  • Competitive pay and performance bonuses
  • Paid training and ongoing development opportunities
  • Flexible scheduling and remote work options (if applicable)
  • Health, dental, and vision insurance (for eligible employees)A friendly, supportive, and team-oriented culture
Compensation: $25.00 per hour
Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries. At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals.

Also on the board Same function, level within a rung

Level

Entry

Salary

$25.00 per hour

Location

Brooklyn, NY

Occupation

Customer Service Representatives

Industry

Marketing Consulting Services

Posted

17 days ago

Apply for this role →