brunswickBrooklyn, NY
Remote Call Center Manager - Member Experience
Remote Call Center Manager - Member Experience
Remote Call Center Manager - Member Experience
brunswickBrooklyn, NY
today
Telemarketing Bureaus and Other Contact CentersCivic and Social OrganizationsOther Similar Organizations (except Business, Professional, Labor, and Political Organizations)
Apply for this role →Brunswick is seeking a Call Center Manager for Freedom Boat Club, a fully remote, Monday–Friday role. Lead a customer service team, drive performance, and partner with cross-functional teams to enhance member experiences. The position emphasizes coaching, scheduling, and data-driven improvements.
The ideal candidate will have:
5+ years in customer service and 3+ years in leadership, with strong communication and problem-solving skills. Eligible for benefits and annual discretionary bonus.
Also on the board Same function, level within a rung
Level
Mid
Location
Brooklyn, NY
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today