backhaul directCarmel, IN
Weekend Operations Specialist
Weekend Operations Specialist
Weekend Operations Specialist
backhaul directCarmel, IN
yesterday
Freight Transportation ArrangementGeneral Freight Trucking, LocalAll Other Support Activities for Transportation
Apply for this role →In office: Friday and MondayRemote: Saturday and Sunday8am - 6pm, four days per weekPOSITION OVERVIEWThe Weekend Operations Specialist owns Backhaul Direct's weekend and after-hours coverage. This role coordinates with carriers, customers, and our internal teams to maintain reliable freight movement, protect service commitments, and respond quickly when operational issues arise.
KEY RESPONSIBILITIES:
- Serve as the primary point of contact for weekend and after-hours operational coverage.
- Coordinate with carriers, customers, and our internal teams regarding scheduling, load status, and service needs.
- Book loads, cover bounced loads, and secure replacement capacity when scheduled coverage falls through.
- Monitor active freight, communicate timely updates, and take ownership of issues through resolution.
- Vet drivers by applying a working knowledge of applicable transportation compliance requirements and verifying eligibility before assigning or covering loads.
- Escalate issues promptly when a resolution is not foreseeable, providing clear context and relevant details to support next steps.
- Maintain accurate operational records and document key communications, decisions, and exceptions.
- Work independently during remote shifts while remaining responsive, dependable, and accountable for assigned coverage.
QUALIFICATIONS:
- 3-5 years of transportation, logistics, freight brokerage, or related industry experience preferred.
- Demonstrated ability to manage carrier and customer relationships in a fast-paced operating environment.
- Working knowledge of driver-vetting practices and transportation compliance requirements.
- Strong judgment, problem-solving skills, and the ability to recognize when escalation is necessary.
- Clear, professional written and verbal communication skills.
- Strong attention to detail, organization, and follow-through.
- Must be trustworthy and capable of working independently, particularly from home without direct supervision.
SCHEDULE EXPECTATIONSThis is a full-time position scheduled from 8:00 AM to 6:00 PM. The employee works in office on Fridays and Mondays, and remotely on Saturdays and Sundays. Consistent availability and dependable coverage throughout all scheduled hours are essential.
Also on the board Same function, level within a rung
Level
Senior
Location
Carmel, IN
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Freight Transportation Arrangement
Posted
yesterday