IT Support and Systems Administration

Role Description: This full-time, on-site IT Support and Systems Administration role is based in San Diego, CA. The position is responsible for providing day-to-day technical support for desktop computers, peripherals, and standard business applications, including diagnosing and resolving hardware and software issues. The role includes managing user accounts, access permissions, and basic network configurations, as well as monitoring system performance and applying updates and patches. The individual will respond to help desk requests, document solutions, and maintain an organized inventory of equipment and licenses. The role also involves collaborating with internal teams and external vendors to ensure secure, reliable, and efficient IT operations across the firm.

Qualifications: Candidates should possess strong Technical Support and Help Desk Support skills for resolving user issues and service requests. Candidates should possess solid Troubleshooting abilities for diagnosing hardware, software, and connectivity problems. Candidates should possess experience with Desktop Computers and related peripherals in a business environment. Candidates should possess foundational Information Technology knowledge, including operating systems, networks, and security best practices. Experience with user account administration (e.g., Active Directory or similar), system updates, and basic server or cloud services is beneficial. Strong communication skills, customer-focused mindset, and the ability to work independently and collaboratively on-site are required. Relevant certifications (e.g., CompTIA A+, Network+, or similar) and experience in financial services or healthcare-related environments are a plus.