User Research HealthTech Moderator (Detroit, MI)

Schedule: Full time Mon - Friday, 8am -6:30pm*, potential saturday work

Project Duration: Sept - End of 2026 *potential extension

Overview: We are seeking a detail-oriented and empathetic User Research Moderator to facilitate research sessions with participants testing a wearable prototype device. This role is critical to ensuring smooth study execution and gathering valuable insights for product development.

Key Responsibilities: •Coordinate and conduct user study sessions, ensuring participants feel comfortable and informed. •Engage in one-on-one interaction with each participant throughout the session. •Instruct participants on how to interact with the study prototype device, following the research protocol. •Collect demographic information and take measurements of each participant's hip and waist as part of the study requirements. •Observe and document participant interactions, behaviors, and feedback accurately. •Take detailed notes on errors, issues, and important information related to the specific protocol you are running. •Troubleshoot basic device issues during sessions and escalate technical problems when needed. •Maintain confidentiality and adhere to the organization's standards. •Provide clear, concise summaries of findings