Courier Route Driver

Job Overview: The Route Driver/Courier Floater provides exceptional courier services by receiving dispatch instructions, retrieving mail and parcels from designated offices, and delivering items safely and efficiently. This role also serves as a cross-trained team member who may provide backup coverage for office services operations as needed to maintain continuity of service.

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

What You'll Do: Courier & Route Operations Travel a predefined courier route via company vehicle to deliver mail and parcels Perform scheduled pick-ups and deliveries by accurately following maps and written instructions Maintain detailed logs and time stamps for all items received and delivered Support chain-of-custody requirements in accordance with operating procedures Respond to client requests accurately and ensure timely order fulfillment Complete all required paperwork in a timely, accurate, and legible manner Safety & Vehicle Responsibility Operate company vehicles safely and in compliance with state and company standards Follow company protocol in the event of an accident and/or injury Maintain vehicle condition through routine servicing (oil changes, tire rotation, fluid checks, refueling)Ensure vehicle cleanliness and readiness for daily operation Operational & Client Service Excellence Deliver 5-star customer service in all forms of communication Follow Operational Service Excellence performance standards Build professional relationships with customers and internal teams Maintain professionalism and composure when handling sensitive inquiries Determine when additional support is required for complex requests Proactively seek additional work during downtime Cross-Functional Office Support Provide front- or back-office coverage as needed Assist with shipping and receiving procedures Validate packing slips for accuracy of incoming and outgoing materials Train backup personnel and provide guidance on policies and procedures

What We're Looking For: Required High School Diploma or equivalent Current state-issued driver's license with a clean driving record Ability to safely operate a company motor vehicle Strong organizational and time management skills Excellent verbal and written communication skills Ability to multitask and work independently Basic computer proficiency and ability to learn required systems Professional appearance and adherence to company policies Preferred 2+ years of related work experience Working knowledge of MFD equipment Experience with shipping and receiving procedures Familiarity with validating packing slips and handling materials accurately

Competencies: Strong customer service orientation Attention to detail and accuracy Independent and accountable work style Problem-solving and analytical ability Dependability and professionalism

Physical Requirements: Ability to move packages using a wheeled cart (up to 60 lbs. capacity)Ability to walk, bend, kneel, stand, and sit for extended periods Manual dexterity for operating office machinery Physical and mental capability to operate a company vehicle safely

Travel: Local travel required

What We Offer: Career Growth: Opportunities to expand skills across courier and office services operations. Learning & Development: A culture that supports professional growth and service excellence. We Recognize Talent: Recognition programs available across all employee levels. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range$24 - $27 USDAbout SPSSPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.