comfort city mechanicalSan Diego, CA
DispatcherOffice Manager
DispatcherOffice Manager
DispatcherOffice Manager
comfort city mechanicalSan Diego, CA
3 days ago
Dispatchers, Except Police, Fire, and AmbulancePublic Safety TelecommunicatorsOffice Clerks, General
Office Administrative ServicesOther Justice, Public Order, and Safety ActivitiesAll Other Business Support Services
Apply for this role →Benefits:
401(k) Company parties Employee discounts Paid time off Benefits/Perks Competitive Compensation Paid Time OffJob Summary We are seeking a professional and skilled Dispatcher/Office Manager to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Communicate with customers and technicians to ensure all jobs are completed in a timely manner. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities:
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct technicians to appropriate location
- Monitor status of technicians
- Communicate with customers in a timely manner
- Manage maintenance contracts
- Create proposals
Qualifications:
- High school diploma/GEDPrevious experience as a Dispatcher or in a similar position
- Excellent communication skills
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Ability to work well with others
Also on the board Same function, level within a rung
Level
Mid
Location
San Diego, CA
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Office Administrative Services
Posted
3 days ago