Commercial Lines Account Manager

As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo’s innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts. Services accounts that are typically within a carrier Service Center Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions Ensures AMS360 and ImageRight are up to date Quotes using Agent Hub and carrier websites Reviews quotes, policies and endorsements and makes requests for changes as needed Gathers and compiles information for remarketing of existing account that need to be requoted. Inputs Client information into data management system, ensuring accuracy and completeness Engages with Carrier Service Centers, Sales and Accounting Department as needed Performs other responsibilities and duties as needed