cognizantMillbrae, CA
Client Relationship Manager (CRM) - Hyperscaler, Data Center & AI Infrastructure
$150,000 - $170,000
Apply (opens in a new tab)Client Relationship Manager (CRM) - Hyperscaler, Data Center & AI Infrastructure
Client Relationship Manager (CRM) - Hyperscaler, Data Center & AI Infrastructure
cognizantMillbrae, CA
Apply for this role (opens in a new tab)yesterday
$150,000 - $170,000
Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure Cognizant is seeking a Client Relationship Manager (Associate Director level) to support account growth for the Leading Hyperscaler with focus on Data Centers and AI infrastructure. The role serves as a day-to-day Client-facing partner, managing stakeholder relationships, driving account expansion, and coordinating cross-functional teams to strengthen Cognizant's strategic position within the Client Account Portfolio. You will serve as a trusted advisor to our clients, proactively identifying opportunities, resolving challenges, and driving initiatives that align with both client goals and our organizational objectives.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week at the client site in San Francisco, CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
- Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
- Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
- Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
- Lead RFP/RFx pursuits, proposal development, and pricing discussions
- Track account health, escalate risks, and drive resolution of delivery or relationship issues
- Prepare and present executive-level account updates, QBRs, and growth roadmaps
- Collaborate with internal leadership on strategic account planning.
- What you need to have to be considered:10+ years of experience in client relationship management, account management, or business development within IT services
- Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
- Familiarity with Data Center and/or AI infrastructure environments
- Strong executive presence and stakeholder management skills
- Proven track record of account growth
- Bachelor's degree required; MBA a plus.
Certifications Required: None mandatory; relevant cloud/infrastructure certifications a plus
The annual base salary for this position is between $150,000 - $170,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don't just dream of a better way – we make it happen.
We look after our people, clients, company, communities and climate by doing what's right.
We cultivate an innovative environment where you can build the career path that's right for you.
Things to know before you apply:
Work authorization:
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
Open position: Unless otherwise stated, this job posting is for an open position on our team.
Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
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Level
Manager
Salary
$150,000 - $170,000
Location
Millbrae, CA
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
yesterday