Inside Sales Representative/Customer Service

Recruiter: LHH

Location: Valley City, Ohio

Pay: $ 60000 - $ 65000 / Year

Job Type: Full-Time

Industry: Manufacturing / Steel Processing

Experience: Manufacturing Sales (Required) | Steel Industry (Required) | B2B Sales (Required) The organization specializes in processing steel bar products through a variety of value-added services, including grinding, straightening, heat treating, polishing, and custom cutting. Their products support a wide range of industries, including construction, agriculture, manufacturing, industrial equipment, and medical applications.

Responsibilities: Develop new business through cold calling, prospecting, and responding to inbound inquiries. Manage customer relationships and maintain a regular call schedule with existing accounts. Respond to phone, email, and website inquiries from prospective customers. Prepare accurate quotes by utilizing inventory information, production capabilities, and material sourcing resources. Gather and document customer specifications to create purchase orders and work orders. Follow up on quotations and sales opportunities to increase conversion rates. Communicate pricing, lead times, terms, and service offerings to customers. Collaborate closely with purchasing, customer service, and operations teams to meet customer requirements. Provide market intelligence, customer feedback, and sales activity updates to management. Support marketing initiatives and business development campaigns to identify and qualify new opportunities. Submit weekly sales activity reports.

Qualifications: Minimum of 2 years of manufacturing sales experience. Steel industry experience is required. Previous business-to-business (B2B) sales experience required. Experience selling steel bar products is preferred. Working knowledge of steel products and manufacturing processes. Strong verbal and written communication skills. Excellent customer service and relationship-building abilities. Strong problem-solving and organizational skills. Ability to work independently while contributing to a team environment. Goal-oriented with a strong drive to achieve sales objectives. This opportunity offers the chance to join an established manufacturing organization and play a key role in driving continued growth and customer success.