Account Representative Technical Inside Sales

Location: Norwood, MA Curious about how things work? Do you thrive in environments that allow you to be both self-motivated and collaborative? Do you enjoy solving problems and finding solutions that make a real impact? At Instron, we design and manufacture mechanical testing systems that shape the products you use every day, from the crispness of a potato chip to the durability of eyewear. Our technology is trusted by 95% of the world's largest manufacturers, and we're proud of the collaborative, innovative culture that drives our success. If you're energized by problem-solving, eager to learn, and passionate about helping customers overcome challenges, this role is for you. Why This Role Is Different This isn't about cold calling or pushing products. It's about helping customers solve real challenges. If you're proactive, tech-savvy, and enjoy learning new things, you'll thrive hereeven if you've never worked in sales before.

What You'll Do: Understand customer needs and guide them toward practical solutions Learn about our products and apply that knowledge to real-world problems Take initiative to follow up on inquiries and uncover opportunities Work independently while staying connected to a small, supportive team Keep customer interactions organized and efficient using CRM tools

What We're Looking For: A natural problem-solver who enjoys figuring things out Strong communication skills and a collaborative mindset Comfort with technology and an interest in technical concepts (we'll train you!) Ability to work independently and contribute to a small, close-knit team Career Changers Welcome If you've worked in labs, tech support, manufacturing, or any role where you solve problems and learn on the fly, you'll fit right in. We value initiative and curiosity over traditional sales experience.

Requirements: Associate's degree or higher is preferred; technical degree and equivalent experience are also valued. Instron is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where everyone can thrive. Why You'll Love Working HereA culture that values curiosity, learning, and diverse perspectives Opportunities for growth and mentorshipyour career path can evolve with your interests Flexibility after initial training period (hybrid options available) Competitive pay and benefits, including health coverage and retirement plans Compensation Information: This position has a starting salary range of $36$42 per hour plus quarterly commission opportunities. Pay is determined by several factors, including your experience, relevant skills, and qualifications. This structure ensures competitive earnings and rewards your performance with additional opportunities for financial growth throughout the year.