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Overview: In this role you support the General Manager to run a high-performing Pet Care Center, lead partners, care for pets, and deliver exceptional customer experiences. You act as a trusted floor leader, stepping in for the GM when needed, and model Petco values to drive talent development and operational excellence. You help create a safe, welcoming environment for pets and people, while aligning with the company mission to improve lives by doing what’s right for pets and their families. This is an opportunity to develop hands-on leadership skills in a purpose-driven culture with growth potential. Compensation / Benefits health benefits financial benefits 401K incentives PTO
Responsibilities: Lead by example on values and service standards Coach and develop partners in selling, pet care knowledge, and customer engagement Maintain a positive, inclusive team culture and support performance management Execute merchandising standards and manage inventory levels Support labor planning, prioritization, and daily operations Monitor performance metrics and report insights to the GM Step in with leadership in the GM’s absence and handle escalated customer concerns
Key requirements: 2+ years in retail with supervisory or management experience Proven ability to lead, coach, and motivate a team Strong problem-solving and decision-making skills Excellent communication and interpersonal skills Proficiency with point-of-sale systems and Microsoft Office Passion for animals and pet care knowledge preferred leadership communication teamwork customer focus Microsoft Office POS systems

Also on the board Same function, level within a rung

Level

Mid

Location

San Antonio, TX

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

Pet and Pet Supplies Retailers

Posted

today

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