Senior Sales Representative

Position Summary: Faucets N Fixtures is seeking an experienced Senior Sales Associate to join our showroom team. This position is designed for a proven sales professional who has demonstrated exceptional performance in customer service, margin protection, project management, attention to detail, and relationship-based sales. Sales Associates with 5–7 years of industry experience who have developed a book of business resulting in yearly sales of $1.5 million and above may be eligible to become Senior Sales Associates. The Senior Sales Associate is provided access to project coordination support and may collaborate with other Senior Sales Associates across the business to service a client’s complete plumbing needs. The ideal candidate will have a strong background in luxury sales, excellent communication skills, and a passion for decorative plumbing. The Senior Sales Associate will embody the Faucets N Fixtures values of integrity, hard work, and exceptional customer service in all business dealings. This individual will serve as a culture setter within the company—demonstrating through both words and actions a willingness to serve whenever called upon. The Senior Sales Associate reports directly to the Showroom Manager and works closely with showroom leadership, sales associates, project coordinators, designers, builders, architects, and clients.

What You’ll Do: • Assist customers in selecting high-end plumbing products that meet their design preferences and project requirements• Provide detailed product knowledge and demonstrate features and benefits to customers• Develop and maintain strong relationships with clients, designers, architects, builders, and contractors• Manage client projects while maintaining exceptional attention to detail and communication• Achieve individual sales targets and contribute to showroom sales goals• Maintain a high level of discretion and professionalism when working with high-end clientele• Handle customer inquiries, concerns, and feedback with professionalism and efficiency• Stay current on industry trends, new products, and competitor offerings• Participate in showroom events and promotions that support business growth• Mentor and support developing Sales Associates

Qualifications: The ideal Senior Sales Associate will possess:• High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred• Minimum of 5 years of experience in decorative plumbing, luxury retail, or related sales industries• Proven track record of achieving sales goals and providing exceptional customer service to high-end clientele• Experience developing and maintaining a strong book of business• Excellent verbal and written communication skills with the ability to interact effectively with clients, team members, management, and other departments• Strong analytical and problem-solving skills to address challenges throughout project lifecycles• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment• Experience with CRM software and customer relationship management tools Skills & Strengths• Strong sales and negotiation abilities• Ability to understand and communicate technical product information• Exceptional attention to detail and organizational skills• Strong problem-solving and decision-making abilities• Best-in-class customer service mindset• Ability to build long-term relationships with clients and industry partners Work Environment• High-end luxury showroom environment designed to provide an exceptional customer experience• Regular interaction with homeowners, designers, architects, builders, vendors, and contractors• Fast-paced and dynamic environment requiring the ability to manage multiple priorities• Professional and polished atmosphere focused on delivering a premium client experience• Job walks and occasional flexible scheduling, including weekends, may be required to meet client and showroom needs Why Join Faucets N Fixtures? At Faucets N Fixtures, we believe our success comes from our people. We are looking for someone who not only excels in sales but also embraces our culture of service, teamwork, and integrity. The Senior Sales Associate will be a culture leader within the company—someone who leads by example and demonstrates a willingness to serve whenever called upon. Ready to bring your luxury sales expertise to Faucets N Fixtures? If you are passionate about exceptional service, relationship-driven sales, and creating memorable experiences for clients, we’d love to hear from you. Apply today and become part of a team that has been serving the design and building community for more than 40 years.